HealthSmart Benefit Solutions
With HealthSmart Benefit Solutions, employers can manage health plans in a more controlled and planned manner. As a provider, you can track your claims and payments through a more systematic platform. When you work with HealthSmart Benefit Solutions, you monitor operations for both on-network and off-network plans from a single center, making your administrative processes more streamlined.

HealthSmart Benefit Solutions Payer ID
Your HealthSmart Benefit Solutions Payer ID is the most important identifier you use when submitting electronic claims. If you do not enter the correct payer ID when submitting your claim, your claim may be rejected or processed under a different plan.
Therefore, when creating electronic invoices, you need to check the plan details and the correct payer ID information before sending them. If you enter the information correctly, the claim process will proceed more smoothly, and you will not need to make any additional corrections.
HealthSmart Benefit Solutions Timely Filing Limit

The HealthSmart Benefit Solutions timely filing limit is 90 days. This period represents the maximum time within which the claim must reach the system, starting from the service date. If you do not submit your claim within 90 days of the service date, your claim may be rejected due to expiration. Therefore, you should not delay the invoicing process and should complete any missing documents before the deadline.
HealthSmart Benefit Solutions Phone Number
To contact HealthSmart Benefit Solutions, please use the number 800-687-0500. Through this line, you can learn about plan details, inquire about claim status, and create a support request. When making a transaction via HealthSmart Benefit Solutions phone number, you will need to have your member ID, patient name, and service date ready.
HealthSmart Benefit Solutions Provider Phone Number for Claims

For claims-related transactions, call 877-813-6366. You can check the status of your claim, learn about any missing documents, and receive details about the payment process via the HealthSmart Benefit Solutions provider phone number for claims. During the call, you will need to share your claim number, invoice amount, and service date information.
HealthSmart Benefit Solutions Provider Phone Number for Eligibility
For eligibility verification, you will again use the support line at 800-687-0500. If you do not have portal access or require urgent verification, you will receive eligibility information via phone. During the HealthSmart Benefit Solutions provider phone number for eligibility call, the member’s active plan status, coverage details, and service date will be confirmed.
HealthSmart Benefit Solutions Claims Address

The official address for HealthSmart Benefit Solutions claims submissions is PO Box 1014, Charleston, W 25324-1014. If you are submitting a claim with physical documents, you should send it to the HealthSmart Benefit Solutions claims address. Once you have entered the address correctly, the request will reach the relevant department, and the evaluation process will begin.
HealthSmart Benefit Solutions Claims Mailing Address
You use PO Box 1014, Charleston, W 25324-1014 as your claims mailing address. All claims submitted by mail will be processed through the HealthSmart Benefit Solutions claims mailing address. When submitting your submission, you need to include the plan name, your provider information, and your contact details. Preparing your documents neatly and legibly will ensure a smoother process.